Privacy Policy

This Privacy Policy explains how Swipetrend Private Limited (“Swipetrend”, “we”, “our”) collects, uses, discloses, and protects your information when you use our website and services.

1. Information We Collect

• Contact details: name, phone, email, city/area, and message provided via our forms.
• Project details: site address, service type, and requirements you share.
• Technical data: IP address, device/browser info, pages viewed (via standard analytics/cookies).

2. How We Use Your Information

• To respond to enquiries, provide quotations, and deliver services.
• To schedule surveys, installation, commissioning, and after-sales support.
• To improve our website, offerings, and customer experience.
• To comply with legal obligations and prevent misuse.

3. Legal Basis (where applicable)

• Consent for optional communications or form submissions.
• Contractual necessity to process orders and deliver services you request.
• Legitimate interests in operating and improving our business and website.
• Legal compliance for tax, accounting, and regulatory requirements.

4. Cookies & Analytics

We may use cookies or similar technologies for essential site functions and anonymous analytics. You can control cookies via your browser settings; disabling some cookies may affect functionality.

5. Sharing of Information

• With service providers/partners strictly as needed to fulfill your requests (e.g., logistics, technicians).
• When required by law or to protect our rights, users, or the public.
• We do not sell your personal information.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.

7. Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Choices & Rights

• You may request access, correction, or deletion of your personal data, subject to applicable law.
• You can opt out of non-essential communications at any time.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to this Policy

We may update this Privacy Policy periodically. Continued use of our website or services signifies acceptance of any updates.

12. Contact Us

For privacy questions or requests, contact info@swipetrend.in or call +91-98357 43417.